Noticeboard

*** ON LINE APPOINTMENT BOOKING IS CURRENTLY UNAVAILABLE ***

COVID-19 OUTBREAK

To minimise the risk for both patients and staff, please do not come into the Surgery to make an appointment.  Please make appointments via the telephone.  

Please be reassured that all Clinics are continuing as usual at present. 

DR J GONZALEZ

Sadly Dr Gonzalez has retired from General Practice on 31 March 2020.  He gave the Practice over twenty years of loyal and dedicated service.  He will be greatly missed by both patients and staff.  We wish him a long and happy retirement.

Important information.

 Covid-19 vaccine update 

You WILL be called or written to accordingly, please be patient, and kindly do not contact the Surgery via telephone or email to enquire about your vaccine.

The priority list for Covid-19 vaccination set out by The Joint Committee on Vaccination and Immunisation (JCVI) is as follows:

  1. Residents in a care home for older adults and their carers

  2. All those 80 years of age and over and frontline health and social care workers

  3. All those 75 years of age and over 

  4. All those 70 years of age and over and clinically extremely vulnerable individuals 

  5. All those 65 years of age and over 

  6. All individuals aged 16 years to 64 years with underlying health conditions which put them at higher risk of serious disease and mortality 

  7. All those 60 years of age and over 

  8. All those 55 years of age and over 

  9. All those 50 years of age and over

 

When you arrive for your appointment, please note the following.

- You must wear a face covering.

- You must Social Distance at all times.

- Please do not arrive early for your    appointment, this will increase  the queue times.

- Come alone if you are able to. Only one carer may accompany you.

- If you develop any symptoms of Covid, please do not attend your appointment.

- Be prepared to queue outside. There will be chairs for those who cannot stand for long.

Most importantly, please keep your spirits high! This is new to all of us and we are dealing with a very delicate vaccine and have to handle with care. There may be delays to your appointment time, especially when we are transporting the vaccine to the clinic rooms. The staff are working hard to get this rolled out as smoothly as possible.

We thank you very much for your support, we look forward to getting all patients who want the vaccine completed as soon as we are able to.

Thank you.

 

Please do NOT come to the surgery unless you have a booked appointment. 

Please ensure you wear an adequate face covering if you attend the surgery; with the exception of children under 11 years old.

Engage Consult - Sorry we are no longer offering this service

You may email the practice:

esxccg.littlecommonsurgery@nhs.net 

or

esxccg.oldtownsurgery@nhs.net

***Please note any digital images submitted as part of an online consultation, will be stored within your clinical notes***

Please don't let your medication run out! order your repeats in plenty of time via patient access:

https://www.patientaccess.com

or via email to esxccg.littlecommonprescriptions@nhs.net for Little Common patients or esxccg.oldtownprescriptions@nhs.net for Old Town patients, or in writing to the practice.  The Practice requires 48 working hours to process your request.

care Navigating

extended access

Good News!  CQC Report - GOOD

Patient Participation Group 

We are activly seeking new members for our Patient Participation Group. If you would like get involved in the development and improvement of the practice please speak to the reception team to find out more information.

Click here to open the PPG Leaflet

 

Friends and Family Test

The government has now decided to roll out the Friends and Family test to all GP practices. We have always sought patient feedback and would welcome your feedback and comments. Please click on on of the links below to answer the short survey.

Little Common patients                                   Old Town patients

 Thank you in advance for taking the time to review the care we offer.
 
 

Extended Hours 

Following consultation with our Patient Participation Group we have changed our extended hours sessions. We no longer offer Saturday morning appointments but instead offer some early morning appointments at Little Common Surgery for workers, and early morning and evening appointments at Old Town Surgery throughout the week. This will be for pre-booked appointments only. Appointments are available before 8am . Please contact our reception teams to book an appointment. 

 

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

 We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us. Just click on the link to your registered practice.

(Site updated 26/01/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website