Welcome to Little Common & Old Town Surgery
IMPORTANT ANNOUNCEMENT - 27TH JULY 2021
Due to unprecedented demand for GP appointments, we would be grateful if any routine matters could wait and patients only call with urgent issues.
We thank you for your patience and understanding at this time and apologise for any inconvenience caused.
For an update on the lifting of Covid restrictions from 19 July 2021 please head to the News Page
For all the latest information regarding the Covid Vaccine Programme and Coronavirus news please head to the News Page
Please note that we do not accept appointment bookings by surgery email.
We have received several emails sent by patients regarding booking an appointment. By doing this, there will be a significant delay in receiving a response from a member of our team and consequently the appointments for the day will have already been booked.
Please RING the surgery to book a GP telephone appointment - Little Common 01424 847575 or Old Town 01424 739420
Please do NOT come to the surgery unless you have a booked appointment
Please ensure you wear an adequate face covering if you attend the surgery; with the exception of children under 11 years old
The above will still apply after 19 July 2021
Please read the letter below from our GP Partners - June 2021
Visit our News Page to read our Summer Newsletter. If you would like to subscribe to our quarterly Newsletter please visit our Online Services Page.
COMING SOON ONLINE CONSULTATIONS
Keep checking the website for updates when Engage Consult will go live
You may email the practice:
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Bexhill Primary Care Network PCN
Primary care networks build on the core of current primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care. Clinicians describe this as a change from reactively providing appointments to proactively care for the people and communities they serve. Where emerging primary care networks are in place in parts of the country, there are clear benefits for patients and clinicians.
Dr Binodh Chathanath is the Clinical Director of the Bexhill PCN.
The GP Practices within the Bexhill PCN are;
Little Common & Old Town Surgery
Sidley Medical Practice
Download the NHS App today to order your repeat prescription and access a range of other healthcare services including your Covid Vaccination Pass
SEE THE RIGHT PERSON FIRST
Our reception team are trained Care Navigators. This means they will ask you some questions about the reason for your appointment. This is so we can ensure you see the right person first. There are many services you can self-refer to which means you do not need a GP appointment, and you may be seen quicker. Please help us to help you by being patient with our receptionists whilst they try to deal with your query efficiently.
Visit the website for more information on local services available to you; or alternatively speak to our Receptionists who will be able to point you in the right direction.
East Sussex CCG - Get the right care
Patient Participation Group
We are activly seeking new members for our Patient Participation Group. If you would like get involved in the development and improvement of the practice please speak to the reception team to find out more information.
Click here to open the PPG Leaflet
Friends and Family Test
The government has now decided to roll out the Friends and Family test to all GP practices. We have always sought patient feedback and would welcome your feedback and comments. Please click on on of the links below to answer the short survey.
Little Common patients Old Town patients
Thank you in advance for taking the time to review the care we offer.
Following consultation with our Patient Participation Group we have changed our extended hours sessions. We no longer offer Saturday morning appointments but instead offer some early morning appointments at Little Common Surgery for workers, and early morning and evening appointments at Old Town Surgery throughout the week. This will be for pre-booked appointments only. Appointments are available before 8am . Please contact our reception teams to book an appointment.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us. Just click on the link to your registered practice.
(Site updated 29/07/2021)