*** ON LINE APPOINTMENT BOOKING IS CURRENTLY UNAVAILABLE ***
To minimise the risk for both patients and staff, please do not come into the Surgery to make an appointment. Please make appointments via the telephone.
Please be reassured that all Clinics are continuing as usual at present.
DR J GONZALEZ
Sadly Dr Gonzalez has retired from General Practice on 31 March 2020. He gave the Practice over twenty years of loyal and dedicated service. He will be greatly missed by both patients and staff. We wish him a long and happy retirement.
If you are taking long-term medication, your doctor may arrange for you to receive repeat prescriptions.
To request a further supply of your medication you can register for patient online access following the link below.
You may also request repeat prescriptions online using the following links:
Alternatively you may submit a request in writing and post through the surgery letterbox.
Your new prescription will be ready two working days later. You may have it sent direct to a local chemist of your choice.
Please help us to be efficient and avoid frequent requests for separate items by requesting them all at once.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Please ensure you request your repeat medication in plenty of time so that it does not run out. Prescriptions can be ordered via email to email@example.com for Little Common patients or firstname.lastname@example.org for Old Town patients, or in writing to the Practice. The Practice requires 48 working hours to process your request.
You can now call our dedicated prescription team to discuss your repeat prescription between 10am-12pm or 2pm-4pm Monday to Friday by choosing Option 2 on the telephone main menu.
Please note: We cannot take repeat prescription requests over the telephone.
We have introduced the Electronic Prescribing Service (EPS) which means your prescription will be sent to your preferred pharmacy electronically. Please ensure the prescription team are up to date with your preferred pharmacy.
If you would like your medication delivered, please enquire with your pharmacy.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.